Color swatches only show black, white, and no-fill

Question

Color swatches are showing either no colors, or only black, white, and no-fill. I'm new to Express and not sure if this is a bug, a restriction due to a brand setting, or something else.

I have a rectangle shape on a one-page brochure. By default, it's fill color is black. When I select the rectangle and then try to change the fill, no colors show up in the swatch (see attached image).

I have also tried going in to "Your Stuff"-->"Colors" and there I find that the only colors I can add are black, white, and no-fill. The first image attached shows this.

Thanks for your help.

David__B · Answer

Hi @amateur_amateurThis does look like it could be some kind of restriction related to your account. It looks like you are using an enterprise-type account. I'd recommend reaching out to the admin for your account and asking if they could open a support case for you through the admin console. This article describes the process https://adobe.ly/4hfYaqZHope that helps,Dave

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded