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Suzy26634324p79z
Participant
May 25, 2023
Question

Connecting to Facebook

  • May 25, 2023
  • 2 replies
  • 277 views

When trying to connect to Facebook, after I click opt in to all current and future pages, the pop up goes white and nothing happens. I have tried several time and the same thing happens. 

    This topic has been closed for replies.

    2 replies

    V
    Valerie29518983msts
    Participant
    August 7, 2023

    Hi I have the same problem

      Lyn_D
      Lyn_D
      Inspiring
      August 7, 2023

      Hi @Valerie29518983msts, @Suzy26634324p79z, & @Luke24495956dp3j,

       

      Please check your popup blocker setting, see if Adobe Express has been set to allow, and get back to me.

       

      Thanks,

      Lyn

      Lyn_D
      Lyn_D
      Inspiring
      June 2, 2023

      Hi @Suzy26634324p79z,

       

      Thank you for reaching out, and I'm sorry to hear you're having issues connecting your Facebook account.

       

      Have you already tried updating your browser to the latest version, if available or clearing your cache and cookies?

      If you've already tried these steps and it didn't work, you can also try to access Adobe Express in private/ incognito mode or from a different browser.

       

      I'm looking forward to hearing from you on how it goes,

      Lyn 🙂

      L
      Luke24495956dp3j
      Participant
      June 5, 2023

      Same issue. I've tried it in every browser. I can connect every type of account but Facebook.

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