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R
roppongi000
Participant
September 6, 2022
質問

Connection establishing Issue with Instagram Business account

  • September 6, 2022
  • 返信数 3.
  • 492 ビュー

I do have a IG and FB business accounts. However, I am not able to conncet only to IG business profile, while I can connect no problem as personal user. I only see this screen. Any Idea what causing it?

このトピックへの返信は締め切られました。

返信数 3

L
L.J._online
Participating Frequently
October 10, 2022

has this been solved? it's not possible to connect IG business account. 

    D
    dragceo39962830
    Participant
    September 16, 2022

    Prevodi i uvek prevodi na srpski jezik hvala ali sve jezike sveta na Srpski jezik

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    September 9, 2022

    Hi @roppongi000,

     

    I want to notify you that the Instagram 'Creator or Personal Profile' gets linked directly to the content scheduler. However, the user needs to connect an Instagram Business account through a Facebook account, which includes the Instagram and Facebook page; this is a Facebook/Instagram requirement.

     

    I'd recommend you check the community link and the articles shared: https://community.adobe.com/t5/adobe-express-discussions/business-instagram-account-won-t-link-to-scheduler-without-a-facebook-account-i-don-t-have-facebook/m-p/13025364#M2334

     

    Let us know if that helps.

     

    Thanks,

    Amitej

    Redn4v
    Redn4v
    Known Participant
    September 16, 2022

    no, that's not the problem. Our accounts are working in the business along the pages. This is an issue specifically with instagram authentication in Adobe Express. Please resolve this for subscribers

     

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