Participant

Question

Content Scheduler: LinkedIn Issue

Forum|Forum|3 years ago
March 1, 2023
3 replies
919 views

I'm currently having an issue with the Adobe Express Content Scheduler where the link preview is not pulling through upon publish.

In other words, the auto generated link preview is available within the content scheduler but when the post appears on LinkedIn no preview is visible.

Any idea why this is occuring?

It doesnt happen with any other platform, even with the same links and same post content. Perhaps I need to set a link preview, rather than have one auto generated? Or maybe LinkedIn doesn't like the Bit.Ly links which I am using?

If I could have some asisstance with this, that'd be great. I never had this issue with ContentCal.

Problem or error

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Community Manager

Community Manager

Hi @Frettens - this issue should now be resolved.

Thanks!Andy

Inspiring

Thank you for being patient.

Our engineers have informed us that a fix has been applied to the AE Scheduler for LinkedIn.

Kindly refresh your browser, test this, and confirm if the fix has worked.

Thank you for being part of the Adobe Express community.

We are always here to help and apologize again for any frustration caused.

I'm looking forward to hearing from you.

Many thanks,

~Lyn

Inspiring

Thank you for reaching out and apologies for the delayed response.

We’re sorry to hear you're having trouble.

Do you mind posting directly on LinkedIn to test if you get the same error, and get back to us?

We're always here to help and looking forward to hearing from you.

Many Thanks,

~Lyn 🙂

Participant

Hi Lyn,

Thanks for the response.

We posted directly to LinkedIn on Monday, and didn't have an issue (please see screenshot attached)

Inspiring

Thank you for your update.

I'm glad that it's working for you.

Many thanks,

Lyn