Creative Cloud storage experience and will begin discontinuing

3 replies
211 views
Translate

Does anybody know where I can download my uplaoded content?

How to

This topic is closed to new replies. Start a new post to keep the conversation going.

Lyn_D

Inspiring

Hi @janv4512702,

Thank you for reaching out.

You can download your uploaded content from the Creative Cloud Mobile or Desktop App. Just click on "Files" within the app, and you will see all your projects. Then, click on the three dots (...) and select "Download original file."

I hope this information helps. If you have any further questions, please don't hesitate to ask.

-Lyn

Translate

J

janv4512702Author

Participating Frequently

Hi Lyn, I was mistaken. the document in question I created online in Adobe Spark years ago. The document in question is https://express.adobe.com/page/ka0sIFSm996SZ/
and I cannot find that document in my files. I would like to place it on my own server before it is deleted.

Translate

Lyn_D

Inspiring

Hi @janv4512702,

No problem.

Please log an issue using the Adobe Virtual Assistant at:

https://helpx.adobe.com/support.html

When you hit the link above, the team has direct access to your account and information and can help resolve this.

I look forward to hearing from you, so please let me know how it goes. 🙂

-Lyn

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.