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J
janv4512702
Participating Frequently
August 2, 2023
Question

Creative Cloud storage experience and will begin discontinuing

  • August 2, 2023
  • 1 reply
  • 200 views

Does anybody know where I can download my uplaoded content?

This topic has been closed for replies.

1 reply

Lyn_D
Lyn_D
Inspiring
August 22, 2023

Hi @janv4512702,

 

Thank you for reaching out.

You can download your uploaded content from the Creative Cloud Mobile or Desktop App. Just click on "Files" within the app, and you will see all your projects. Then, click on the three dots (...) and select "Download original file."

 

I hope this information helps. If you have any further questions, please don't hesitate to ask.

-Lyn

J
janv4512702Author
Participating Frequently
August 25, 2023

Hi Lyn, I was mistaken. the document in question I created online in Adobe Spark years ago. The document in question is https://express.adobe.com/page/ka0sIFSm996SZ/
and I cannot find that document in my files. I would like to place it on my own server before it is deleted.

Lyn_D
Lyn_D
Inspiring
August 27, 2023

Hi @janv4512702,

 

No problem.

Please log an issue using the Adobe Virtual Assistant at:

https://helpx.adobe.com/support.html 

When you hit the link above, the team has direct access to your account and information and can help resolve this.

 

I look forward to hearing from you, so please let me know how it goes. 🙂

-Lyn

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