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September 10, 2025
Answered

Credits explained link leads to 404

  • September 10, 2025
  • 2 replies
  • 105 views

New user and signed in for first time undecided about upgrading or using other programs instead. 
Unfamiliar with the entirety of adobe software and it's abilities and the limitations of this app- so I just went back to start exploring home page. 
I was wanting to learn how this app can benefit my work best and so I tried to find my profile settings. 
I selected my account menu tab in top right corner of the page with an animated picture inside a standard profile image circle. 
Note: this does not have a label indicating its a menu, I happened upon it. 
Inside my account tab  under the name and above the title link options listed; there is a box with a notice indicating 10 credits available to me.
under that is a  prompt to click a link stating "learn how credits work". 
With not understanding what that means to me, I attempted to follow the prompt to learn. 
However, this link leads me to 404 error code with "page not found" message as shown in my attached media. 

Correct answer Tarun Saini

Hi @DreaDyedPoorCasting,

 

Thanks for flagging this. I have shared this with the concerned team. We will keep you posted once this is resolved. Meanwhile you can check this article for the infomration you were looking for the Generative credits overview- https://adobe.ly/3Vuy0Hb 

 

Regards,

Tarun

2 replies

Tarun Saini
Community Manager
Community Manager
September 10, 2025

Hi @DreaDyedPoorCasting,

 

This has been resolved. Please try again and let us know if that works for you.

 

Regards,

Tarun

Tarun Saini
Community Manager
Tarun SainiCommunity ManagerCorrect answer
Community Manager
September 10, 2025

Hi @DreaDyedPoorCasting,

 

Thanks for flagging this. I have shared this with the concerned team. We will keep you posted once this is resolved. Meanwhile you can check this article for the infomration you were looking for the Generative credits overview- https://adobe.ly/3Vuy0Hb 

 

Regards,

Tarun