Credits slide

Question

I am trting to add the credits slide to the end of my video. The video my professor posted the credit slide was added automatically. That didn't happen for me. I've seen in many posts and videos they say the there is an info icon on the pictures. I can't seem to find that as well. Can someone please help?

Neelamk · Answer

Hi @Stephanie34191618yky0,

Apologies for the late response and also for the frustration & difficulties you faced with the new Adobe Express. Do you still see the issue of the credit slide being unable to add to a video? Are you getting any error messages? Which browser are you using?

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

Please let us know if this helps. It also helps us with a screen recording of the workflow to investigate further.

Thank you,

Neelam

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