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NAMI30790256gjrx
Participant
Jun 29, 2023 12:00 PM UTC
Question

Double urls in social media posts

Hello, 

 

When I scheduled my social media posts, I noticed that when they went out they included the url twice in each of them. Any ideas why that would be? Thanks!

 

Heather

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2 replies

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
Jul 12, 2023 1:28 PM UTC

Hey @NAMI30790256gjrx,

 

Thanks for reaching out!

 

Are you still having trouble with this issue? Can you share the screenshot for us to understand better? Did it happen for all scheduled content? Was it on any particular social media platform or across all? 

 

Can you try once after clearing the cache/cookies of the browser and refreshing the social media platform tokens and let us know about the observation?

 

Best!

Amitej

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NAMI30790256gjrxAuthor
Participant
Aug 9, 2023 11:56 AM UTC
Hi Amitej,

Thanks for reaching out! I haven't used Adobe for awhile because of this
problem. We needed to use another platform while I was away. But I've
attached a screenshot of what it's doing for Instagram. Today, so far, it
seems like the urls are working normally for Twitter and Facebook.

Thank you so much,
Heather
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