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bengauthiervideo
Participant
September 19, 2024
Question

Download (export) suddenly stopped working IOS

Everything was working fine then all of a sudden download (export) stopped working for me. I'm a premium member. I've tried signing out and deleting app. Nothing works. Any clue how to fix this?

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    1 reply

    chaimaa.7
    Community Manager
    chaimaa.7Community Manager
    Community Manager
    September 26, 2024

    Hi @bengauthiervideo, we are here to help. 

    If you typically export in a specific format, try exporting in another format (like JPG or PNG) to see if that works.

    Have you tried exporting a different project to see if the issue is isolated to one specific file?

    Let us know if any of these steps help or if you need further assistance!

    Thanks,

    Chaimaa

     
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