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Vicente A22660268x8p6
Participant
June 16, 2024
Question

Download mp4 from mobile app

  • June 16, 2024
  • 1 reply
  • 457 views

I created a animation video on the adobe cores mobile app and when I download I receive the error "Unable to download to this device. Only projects up to 4096X4096 px can be downloaded"

 

what can I do to get around this and download my video?

This topic has been closed for replies.

1 reply

Neelamk
Neelamk
Legend
June 17, 2024

H @Vicente A22660268x8p6,

 

We are sorry for the difficulties. Have you tried reducing the size of the video and then downloading it, as the error says there is a size limit? Please let me know if this helps. Also, create a video of a smaller pixel size and see if that gets downloaded.

 

Thank you,

Neelam

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