Download PNG issue

Question

Hello. For the past 2 days when i try to download a png my computer glitches and turns black then says "restore image now" so i click restore, the image comes back up but still wont download. I use this for work and even our IT depr cant figure out whats going on. They cleared and cleaned mu computer, uninstalled this app and reinstalled it but its still happening. Everything else works fine its just Adobe Express

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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