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M
MrDXRR
Participant
April 25, 2025
Question

Download Related

  • April 25, 2025
  • 1 reply
  • 264 views

 ~ Download not working. My app is already updated. Catch already cleared but my issue not solve.

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
April 25, 2025

Hey @MrDXRR, Welcome to our Adobe Express community!

 

Can you confirm if this is happening with all the projects or if it's just this specific one that is not getting downloaded? Have you tried working from a desktop browser to see if that works? Sometimes, switching to a different internet connection also helps resolve such issues. You may also want to try restarting the device.

 

Share your observations with us, we are here to help!

    M
    MrDXRRAuthor
    Participant
    April 26, 2025

    Happening with all the projects 

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    April 28, 2025

    @MrDXRR, Can you provide the used device make and model details along with the URLs for such projects for us to test on our end? Also, did you try with a different internet connection? Please provide the details asked earlier as well for us to assist you with this issue! 

     

    Thanks!

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