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ANYX29568893gl04
Participant
Apr 24, 2023 9:08 PM UTC
Question

Download video

It does not save the animations, only the images, when I click on download video the application exits, I need help please 

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1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
Apr 25, 2023 4:09 PM UTC

Hi @ANYX,

 

Welcome to the Adobe Express Community!!

 

I tried downloading a project with animations using the Google Chrome browser on a Windows machine, and it worked fine. Can you try using some other browser or incognito/private browsing mode? You can also try after clearing the cache/cookies of the browser you're using. 

Ensure that the browsers are updated and the device has stable internet connectivity.

 

Let us know if it works for you.

 

Best!

Amitej

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