Duplicate posting in Tiktok

Forum|Forum|1 year ago
October 15, 2024
1 reply
181 views

I had the scheduler set up to post 3 sets of reels in 3 different platforms in 3 different timeframes. When I checked on the one in tiktok, it was posted twice. I checked if it's a visual bug but 2 posts with 2 different links. So far it only happens in tiktok.

https://www.tiktok.com/@jxstada/video/7426017724595195142

https://www.tiktok.com/@jxstada/video/7426017680542469381

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Tarun Saini

Community Manager

Hi

@Ice Advento

,

Thanks for reaching out. To begin with, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, try clearing the browser's cache and cookies and let us know if that helps.

Regards,

Tarun

I

Ice AdventoAuthor

Participant

I use Google Chrome for Adobe Express. Everything was pre-scheduled last week. I'm not sure if the browser cache and cookies will help. Not even on Adobe Express when this was posted. But I will definitely try it. I'll let you guys now if it will happen again.

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