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oscarp7376352
oscarp7376352
Participant
Dec 15, 2021 11:10 AM UTC
Question

el creative cloud express no funciona con android

No puedo subir las historias al instagram con las plantillas hechas con el creative cloud express desde mi celular samsung, no es compatible?

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3 replies

Community Manager
Saquib.IqbalCommunity Manager
Community Manager
Dec 15, 2021 12:01 PM UTC

Hi oscarp7376352,

 

Sorry for the trouble.

 

Devices that run Android 7.0 Nougat and above are compatible with Adobe Creative Cloud Express.

 

If your device falls under the compatible category, would you be able to provide the following information for us to have a look at:

  • Can you provide some screenshots of the issue you encountered?
  • Did you run into any error messages? If so, can you provide a screenshot of the content of the error message?

 

Thanks,

Saquib

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oscarp7376352
oscarp7376352Author
Participant
Dec 15, 2021 12:25 PM UTC

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Community Manager
Saquib.IqbalCommunity Manager
Community Manager
Dec 15, 2021 3:50 PM UTC

Thanks for the screenshot. Adobe Creative Cloud Express is still in a developing phase. Are you having this issue with all the templates or just this one?

 

Also, could you try again on the web app(https://express.adobe.com/sp) and check if you facing the same issue?

 

Thanks,

Saquib

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