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January 3, 2026
Question

Erase/Insert object freezing

Insert and erase tools are freezing everytime I use them.  I can't zoom in without freezing. Making it difficult to make areas.  This has been going on for a month, please fix it.  I have checked for app updates and none show up. I have a brand new up to date phone.

5 replies

kglad
Community Expert
Community Expert
January 22, 2026

i haven't moved your message, yet.  doing that now.

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Adobe Employee
January 22, 2026

Hi @shannon_1506 

 

Is it an iOS phone or an Android? Could you also share the specs: model, version, OS version etc.
Also, does this happen on one specific image, or a variety of them?

 

Thanks
Abhi G

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January 22, 2026

Still happening.  No app updates for adobe express, no fixes yet.

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January 22, 2026

Adobe express

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kglad
Community Expert
Community Expert
January 3, 2026

what app?

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