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giane288100252dn5
Participant
Mar 10, 2023 1:19 PM UTC
Question

Erro ao salvar animação Adobe express

Gente, toda vez que faço uma animação no texto e vou salvar, o aplicativo fecha, não salva o vídeo de jeito nenhum, alguém sabe o porquê?

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1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
Mar 10, 2023 9:57 PM UTC

Hi @giane,

Welcome to Adobe Express Community!!

 

Are you facing this issue on an Android, iOS, or the Webapp of Adobe Express? Could you share a screen recording of the workflow you follow?

Meanwhile, if you're on a mobile device, please ensure that the Adobe Express application and the device OS are updated to their latest version; also, it is on to a stable internet connection, and if you're working on the webapp, you may try after clearing the cache/cookies of the browser or on incognito/private browsing mode. 

 

Do provide us with more info on the issue and let us know about your observations.

 

Best,

Amitej,

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