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2 replies

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
Apr 17, 2023 7:30 PM UTC

Hi @Juliodeoz,

 

Welcome to the Adobe Express Community!!

 

Would you mind telling us which platform you are working on? Is it iOS or Android? Since when are you having this issue? Is there a specific workflow you follow that leads to the app freezing? 

Ensure the mobile device and the application are updated to the latest version. If possible, share a screen recording of the workflow; you may also want to share the device make/model for us to investigate the issue.

 

Best,

Amitej

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    Juliodeoz87Author
    Participant
    Apr 19, 2023 12:32 PM UTC
    • Mi dispositivo es android, Motorola g30.

    El problema lleva unos 15 días aproximadamente. La aplicación está actualizada a su última versión.

    Adjunto vídeo.

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