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sledgehammer392
Participant
April 15, 2025
Answered

Error in publishing Express webpage

  • April 15, 2025
  • 4 replies
  • 836 views

I have used the Express webpage function regularly for our club newsletter.  I set up the newsletter for this month without problem, but when I "publish to web" the URL only takes me to a "404 error" page (https://new.express.adobe.com/webpage/mR0gvtjwVas2Z).  Has this problem been identified and is it being addressed?  I am using MS Windows 11.  I have tried logging out and back in - no change, same error.

    Correct answer koryc1583618

    Deleting the old pages and clearing some space worked for me as well. Thank you for the suggestion! 

    4 replies

    koryc1583618
    koryc1583618Correct answer
    Participant
    April 18, 2025

    Deleting the old pages and clearing some space worked for me as well. Thank you for the suggestion! 

    koryc1583618
    koryc1583618
    Participant
    April 15, 2025

    I'm also having this same issue. I use the webpage to send out my pricing guides for photography and while my other guides seem to have no issues I have one that is giving me a 404 -page not found error. I've tried unpublishing and republishing. It has not resolved it. I tried making a new one. And that one is giving me the same problems. I'd love a resolution if there is one available! 

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    April 16, 2025

    Hi 

    @koryc1583618

    ,

    Welcome to the community! Could you please try to unpublish and publish the webpage again to see if that helps? Also, share the URL of the webpage with us to investigate further.

     

    Regards,

    Tarun

    H
    hannah_5612
    Participant
    April 15, 2025

    I have been having the same exact problem today too. Can you help me please?

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      April 15, 2025

      Hi 

      @sledgehammer392

       and 

      @hannah_5612

      ,

       

      I've sent you a private message.

       

      Regards,

      Tarun

      M
      Community Manager
      mahmoud_5524Community Manager
      Community Manager
      April 15, 2025

      Hi @sledgehammer392,

       

      Thank you for your message, and we sincerely apologize for the trouble you're experiencing.

      Could you please try unpublishing the webpage and then publishing it again? After doing so, kindly share the newly generated URL — is it different from the original one you provided?

      If the issue still persists after republishing, we’d appreciate it if you could share a short screen recording of the process, which will help us investigate further and assist you more effectively.

      Thanks again for your patience and cooperation!


      ^MM

      S
      sledgehammer392Author
      Participant
      April 15, 2025
      I am at work and had my wife help me at home. She unpublished and created
      a link. I cannot say whether it created a new one since we were doing it
      by FaceTime. But unfortunately it gave another 404 error. Will try again
      when I get home.

      HMJ
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