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Odai22609847sv4k
Participant
Aug 21, 2023 8:28 AM UTC
Question

Error PDF Download

Can't download a PDF Adobe Express file..

 

Request failed with status code 404
code: 404
requestId: cCi5Sj4TojSUBTSB4lsf32f0Uzp0RjgL

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1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
Aug 22, 2023 8:07 PM UTC

Hi @Odai22609847sv4k,

 

Do you get this error for all project exports? Are you able to download the project in formats other than PDF? Please share the workflow you're following via a screen recording, as it may help us investigate the issue.

 

Also, can you try it in the incognito/private mode of Google Chrome, Edge, or Safari browser and let us know about your observations? 

 

Thanks,

Amitej

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