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Participant
June 1, 2025
Question

"Error"Something went wrong" while running Adobe express

  • June 1, 2025
  • 1 reply
  • 160 views

Hello Friendas

I am getting  the error " Something went wrong".  I cleaned cookies, run incognito window and even run on another system.  Promlem is still showing.  Pls, help me to fix this problem. 

 

Thanks

Premlata

1 reply

Community Manager
June 2, 2025

Hi @Premlata

 

Thank you for reaching out, and we're sorry you're running into this issue!

It sounds like you've already tried some great initial troubleshooting steps. Since the error persists across systems and incognito mode, we’ve gone ahead and escalated your case to our engineering team for deeper investigation.

In the meantime, please also try the following:

  • Make sure you're logged into Adobe Express with the correct Adobe ID.

  • Disable any browser extensions (especially ad blockers or privacy tools).

  • Try using a different browser entirely (e.g., if you're on Chrome, try Firefox or Edge).

We'll keep you updated as soon as we have more information from the team.

Thanks again for your patience and cooperation!


^MM