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Participant
Jun 15, 2022 9:55 AM UTC
Question

Error TRNSUPLD1 when trying to upload a photo

Hello, team,

I am trying to create a web page with a split layout. Upon clicking on a photo, I get this error TRNSUPLD1 and the photo won't appear in my layout. Any idea of what I should do?

 

Thanks!

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1 reply

Amitej S
Community Manager
Community Manager
Jun 15, 2022 1:57 PM UTC

Hi Izabela,

 

Thanks for reaching us. Would it be possible to share a screenshot of the error to better understand and investigate the issue? Also, is this happening with all the uploaded images or any specific one? Could you try creating a fresh webpage project after clearing cache/cookies of the browser you're using, or try working on incognito/private browser mode?

 

Let us know about your findings and if you still face the issue.

We are here to help, just need some more info.

 

Regards,

Amitej

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