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default32340870ggggko
Participant
September 17, 2023
Question

error while saving class

  • September 17, 2023
  • 2 replies
  • 177 views
I am trying to create a new class but an error pops up when I hit save. It disappears shortly after with no further details or a way to get an explanation.
    This topic has been closed for replies.

    2 replies

    J
    Jane325435623yii
    Participant
    September 26, 2023

    Same issue here! Please help!

      Lyn_D
      Lyn_D
      Inspiring
      September 23, 2023

      Hi @default32340870ggggko,

       

      I'm sorry to hear you're having difficulties. 

       

      Our engineering team has recently fixed some bugs, and we're continuously working to improve the performance and features of Adobe Express. Kindly confirm if you're still having these issues. If yes, please provide more details about your problems so we can better assist you. 

       

      It'll help if you could include a screenshot of the error message and a walkthrough video of the steps you're taking for us to get a better idea of where the problem might be.

       

      I'm looking forward to hearing from you.

      Lyn

      L
      Lauren32340884y1xt
      Participant
      September 26, 2023

      I have repeatedly tried and the problem still persists. The error message pops up behind a pop up and then vanishes making it very difficut, if not impossible to capture. It may be that I do not need to set up a classroom to use the application as a class.  

       

      Thanks so much for responding.

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