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R
rtcary
Known Participant
April 28, 2025
Question

Export not using the renamed card name

  • April 28, 2025
  • 1 reply
  • 245 views

When I change the name of the card in the upper left and export it, the name is not kept - just the prior name is used. What step am I missing?

 

Many thanks,

 

Todd

1 reply

R
rtcaryAuthor
Known Participant
April 28, 2025

I solved the rename problem: if I use a hyphen, that part of the name is dropped. However if I set the card width to 600px and download the image, it is 1200px. What am I missing?

 

Todd

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
April 29, 2025

Hi 

@rtcary

,

Thanks for reaching out! We're sorry to hear about this. Could you please share a screen recording of the issue? Also, 

did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Regards,

Tarun

R
rtcaryAuthor
Known Participant
April 30, 2025
My apologies! I did not press the Resize button at the bottom. It now sets
the dimensions correctly.

Todd


--
R. Todd Cary
Bend, Oregon

"We cannot all do great things; but we can all do small things with great
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