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3 replies

Participant
Feb 24, 2022 4:33 PM UTC

Can I get some help with this please?

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Amitej S
Community Manager
Community Manager
Feb 25, 2022 7:38 PM UTC

Hey there,

 

Sorry about the trouble you're facing with Creative Cloud Express. This shouldn't be happening.

Is this happening with other images, and what format are you downloading when this issue occurs. Also, please ensure that you're using the updated version of the application, and you can also try exporting the project using any browser on a desktop in case of urgency.

We are here to assist you, just need some more info.

 

Regards,

Amitej

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Participant
Feb 19, 2022 1:07 AM UTC

I believe I have narrowed the bug to just those projects that involve transparency and/or blend modes. 

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