Express Hangs At 90% While Downloading Image

Question

Hello,Using Adobe Express online. Created ebook cover with free template.Download button hangs at 90% completed, with attached image.Cache cleared, process repeated, same result!Processor Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz 2.50 GHzInstalled RAM 8.00 GB (7.88 GB usable)System type 64-bit operating system, x64-based processorEdition Windows 10 ProVersion 22H2OS build 19045.5487Experience Windows Feature Experience Pack 1000.19061.1000.0Would appreciate any help to resolve.THanks, regards, CI

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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