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Participant
May 2, 2024
Question

Express IOS app non stop reload /refreshing while I try to open any file.

  • May 2, 2024
  • 1 reply
  • 399 views

I am facing a persistent issue while editing any file, as it keeps reloading or refreshing repeatedly. Sometimes, it stops after several attempts, but more often, it continues refreshing endlessly, which is quite frustrating. I was wondering if anyone else has come across this issue and if there are any potential solutions available. I would really appreciate any assistance or advice you could provide. Thank you kindly.

You can refer to my attached screencap for what's going on.

 

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1 reply

Andy Lambert
Community Manager
Community Manager
May 2, 2024

Hi @Wu5F99  - I think this is due to the size of the file you are working on. I'm guessing this is either a Ps or Ai file? I'll share with our team as we've seen other reports of this. 

Thanks!Andy
Wu5F99Author
Participant
May 2, 2024
Thank you, they are all creation from the original express app and they are converted to the new version.
My god, am I the only one 😞

取得 iOS 版 Outlook<>