Skip to main content
This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Amitej S
Community Manager
Community Manager
Oct 9, 2022 9:29 PM UTC

Hi there,

 

Do you get any error messages when using a specific premium feature? Would it be possible for you to share the screenshot of the error message?

 

Ensure that you log in to Adobe Express with the Adobe ID that has an active subscription.

You may also try clearing cache/cookies, logging out, and then logging into your Adobe account across all devices to check if that makes any difference. 

 

Let us know about your observations.

 

Thanks,

Amitej

Translate