Express Scheduler Connecting to IG without Facebook

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Hi! Loving the idea of using scheduler! When I try to connect my business IG account it takes me to Facebook login. I don't have a FB account for this business. How do I connect my IG?

Thanks!

Creative

Amitej SCorrect answer

Community Manager

I have a Facebook group page that I am admin of, and business profile Instagram account. I am unable to connect to Facebook- without a reason- just "connection failed" Any ideas? Thanks.

Hey @default35637967sz5cjp,

Our team member has recorded a walkthrough for connecting Facebook and Instagram to the scheduler, which might help you with this issue. Please try these steps and let us know if this resolves it. https://adobe.ly/3Ub38LS

Also, there are certain prerequisites required to connect an account to the scheduler, and you can find it all here: https://adobe.ly/3Ue0vZO

Thanks!
Amitej

smab_70

Participant

😖 Not everyone has or uses Facebook is there a way to do this without resorting to setting up a Facebook account or even using that trash SoMe site?

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Rose DV

Community Manager

Hi @smab_70,

I completely understand the frustration - unfortunately this isn't something Adobe can change on our end. As per Meta's policy, third-party tools can no longer integrate with Instagram Personal profiles, and automatic publishing is only available for Instagram Business and Creator accounts that are linked to a Facebook Page.

So the Facebook connection is a requirement from Meta's API, not an Adobe Express limitation.

If you'd like to use the scheduler with Instagram, the path forward would be to switch your Instagram account to a Business or Creator account and link it to a Facebook Page you manage. Here's our HelpX guide with step-by-step instructions: http://helpx.adobe.com/express/web/publish-and-share/share-to-social-media/connect-instagram-business.html

Sorry it's not the answer you were hoping for!

Rose

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Jake26137457a7np

Participant

I hate that AE makes me connect my IG via Facebook. I am a content creator and I don't have facebook. This is a serious oversight.

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smab_70

Participant

My sentiments exactly, I have an account that I am deleting just like I did “X” it’s tragic they even purchased Instagram, but such is the world at present, I’m stuck with it until someone creates a more ethical SoMe hub.

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