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katherinec20845586
Participant
December 9, 2024
Question

Facebook Connecting Problems

  • December 9, 2024
  • 1 reply
  • 110 views

I currently have one facebook account and one instagram account connected in the scheduler.  I want to connect another account for each one, and it says that i can add 2 more of each platform.  However... when I go to connect the new account to facebook, it does not give me the checklist to select which accounts I want to connect and automatically just creates a second connection to the one that is already there.   I tried it in both Chrome and Edge, and same result.  I don't want to disconnect the one that is already there as I have several posts already scheduled. Any recommendations?  I was able to add a second LinkedIn with no problems. 

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1 reply

Tarun Saini
Community Manager
Community Manager
December 10, 2024

Hi 

@katherinec20845586

,

Welcome to the community! Please check this video and try the steps mentioned in it and let us know if that helps- https://adobe.ly/3VvMBSQ

 

Regards,

Tarun