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geraldr28743151
geraldr28743151
Participant
August 22, 2023
Question

File System!

  • August 22, 2023
  • 1 reply
  • 160 views

Is it really necessary to migrate all old files to the new version and then make the file system new. 
Hours and Hours of work are gone!

    This topic has been closed for replies.

    1 reply

    Lyn_D
    Lyn_D
    Inspiring
    August 26, 2023

    Hi @geraldr28743151,

     

    Thank you for reaching out and sharing your concerns. We've recently implemented updates to address these issues.

     

    Could you kindly confirm if you're still facing this problem?

     

    If, after retesting, you believe that there may still be some folders or files that were not correctly migrated from the old version of Adobe Express, please ensure to log an issue using the Adobe Virtual Assistant at:

    https://helpx.adobe.com/support.html 

    When you hit the link above the team has direct access to your account and information and can help resolve.

     

    Many Thanks

    -Lyn

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