Files Not Displaying Consistently Across Adobe Home vs. Adobe Express (My Stuff) — Files Stuck Loading

I'm experiencing an issue with file visibility and access in Adobe Express, and I've been unable to resolve it after clearing my cache completely, testing in incognito mode, and checking multiple files. I have been using Google Chrome.

Issue Summary:
When I navigate to the same folder through two different paths, I see inconsistent results:

- Adobe Home > Files > Projects > [FOLDER NAME]: All expected files appear correctly.
- Adobe Express > My Stuff > Projects > [FOLDER NAME]: Far fewer files appear than expected.

Files that DO appear in "My Stuff" open correctly from either pathway. However, files that are missing from "My Stuff" (but visible via Adobe Home) get stuck in a loading/in-progress state when I try to open them directly.

Troubleshooting already attempted:
- Cleared browser cache entirely
- Tested in incognito mode
- Confirmed the issue occurs across multiple different files, not just one

I'd appreciate help understanding why this discrepancy is occurring and how to restore full access to the missing files. Please let me know if you need any further information.

Thank you