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nice_adventure5C1E
nice_adventure5C1E
Participant
October 21, 2025
Question

Files Won't Download on Android App

  • October 21, 2025
  • 1 reply
  • 43 views

Any ideas?

Suddenly, working in the field today, the app refused to turn projects into PNG downloads.

Is this some Amazon server issue or what?

1 reply

M
Community Manager
mahmoud_5524Community Manager
Community Manager
October 21, 2025

Hi @nice_adventure5C1E,

 

Sorry to hear you’re experiencing this 😔. Could you try restarting the app and your device, then attempt the download again? Does the issue happen with all projects or only specific ones? Please share screenshots or a short screen recording in the community so our team can investigate further. We appreciate your patience!


^MM

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