FIXED -❗Adobe Express outage - 'You're offline' error ❗April 8th, 2025

Has adobe responded to this yet? if a lot of people are having the same issue (I am as well) at the exact same time it is probably a server issue and it would be nice for them to aknowlege it.

Hello, everytime I try to access my files and projects on Adobe Express, it gets stuck on "Getting everything ready for you" and then "You're offline" Even though my internet connection is working. I can load other pages on google and such. However, when I make a new file or project, it seems to work fine. It just doesn't let me access any of my old files. 

This is happening to me right now, also:

Adobe express won't let me access my project. I keep getting this you're offline please check network message, but I am able to access other projects and create new ones. 

I tried making it a template and reopening it, duplicating it and even reset the entire app/web page and even the mobile for this specific project

 - both are giving the same error, even after trying on diffrent wifi connections and reseting the laptop itself/ redownloading and reseting the app. 

What is the fix for this and or HOW DO I GET IN CONTACT WITH SUPPORT TO RESOLVE THIS ISSUE??? I have client work and can't even deliver.

 - this HIGHLY recommended cloud service should not have issues like this, and demand a membership. 

I'm having the same problem. I've tried it on Chrome and Edge.

I am having the same issue and restarting it didn't fix it. I am having issues with a specific file

What is the alternative because I need a back up in case this happens again. The older version of Adobe Express was much more stable. The newer version has the reloading issue on both the app and in chrome. Now it says i'm offline. Today is the worst day as far as the issues go. I LOVE Adobe Express but it's not worth it if these issues persist.

Also having the same issue. Please look into this. Thanks.

Same issue here - performed as typical troubleshooting and still cannot load any files. I can create new ones but after a couple minutes the site tells me I'm offline again. Doesn't even work on mobile, incognito, or desktop app. ADOBE - FIX YOUR SERVICES!!!

Same here, I've been having the same issue for like the past hour. I've tried different browsers, logging out and back in, nothing at all.