Font no longer accessible (Premium Subscription Trial)

Forum|Forum|3 months ago
October 27, 2025
1 reply
37 views

I just subscribed to the free trial and now the fonts on my projects are no longer accesible. It says I have full premium access but the fonts I was using are now no longer editible. and I cant add any new text boxes using those fonts. very frustrating, and you expect me to pay 12.99 a month after this month is up?

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Tarun Saini

Community Manager

Hi @josephname,

Thanks for reaching out! We're sorry to hear about this. Couls you please share a screen recording of the issue you're seeing? Also, can you share your Adobe Id with me via private message?

Regards,

Tarun

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