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cumminsemp
Participant
August 28, 2023
Question

Fonts

  • August 28, 2023
  • 2 replies
  • 1200 views

I am in Adobe Express and I'm trying to add a font but i don't see the add font function. Please help

    This topic has been closed for replies.

    2 replies

    C
    cumminsempAuthor
    Participant
    August 28, 2023
    No, I am just an employee.

    Jared McCullough (He/His) I Branding
    jared.mccullough@cummins.com
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    A
    Adobe Employee
    Abhi.G @ ADBE
    Adobe Employee
    September 7, 2023

    Hi all

     

    Please check the FAQ on https://helpx.adobe.com/express/using/custom-fonts.html for Enterprise/Education accounts.

     

    Thanks

    Abhi G

    C
    cumminsempAuthor
    Participant
    September 7, 2023
    This FAQ is no help to me at all
    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    August 28, 2023

    Hi @cumminsemp,

     

    Thanks for reaching out. Would you mind telling us if you have a paid individual account for this feature? If you have a free account or an Enterprise account, this functionality is not available. Can you confirm which account type you are using?

     

    We're here to help, just need some info.

     

    Regards,

    Tarun

    A
    Alana28388383fs65
    Participating Frequently
    September 5, 2023

    Hi there - we have a similar issue. Are you saying that as an Enterprise customer we can't add or use custom fonts? We were able to in the previous version of Adobe Express.

    K
    Kim30997322h53y
    Participant
    September 6, 2023

    We are having the same issue. I can't find any answers on how to resolve this. We have an enterprise account and most of my people have access, but 2 are unable to use the proper fonts because it is asking to be upgraded. The issue is that one has a full creative suite account (paid for as part of my enterprise account) and the other has only Adobe Express. Both having issues. I hope someone can help us figure out what is preventing them from using the tool properly.

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