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Ella38945131vefn
Participant
February 8, 2025
Answered

Format incorrect on express when transferring from illustrator

  • February 8, 2025
  • 2 replies
  • 549 views

Hi, can someone help me. I've made a logo on illustrator but when I try to add it to express the font changes and it doesn't look the same. Any ideas? 

Correct answer Tarun Saini

@Tarun Saini I didn't see either of those options when I added the image 


Thank you for your response @Ella38945131vefn,

 

Can you please try importing the file from here as per the screenshot & use another Adobe font to check if that helps?

 

 

Regards,

Tarun

2 replies

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jerryw48492253
Known Participant
February 22, 2025

This is an issue still. If you drag and drop Illustrator art to express, it becomes a skinny sans serif font.

 

 

I'll look intto the work-around. But please support drag-and-drop.

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
February 10, 2025

Hi @Ella38945131vefn,

 

Welcome to the community! We're sorry to hear about this. Since when have you been seeing this issue? Did you try with other AI files, if this is happening the same?

 

Which Adobe Font did you use? Which option did you select while importing the file as per the screenshot below-

 

We're here to help, just need some info.

 

Regards,

Tarun

 

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Ella38945131vefnAuthor
Participant
February 10, 2025

hello,

I tried it for the first time just the other day. 
I was on adobe express and I pressed: your stuff > files > then pressed my illustrator image from the preview. It had the illustrator logo in the bottom left hand corner. 
the fonts were Marydale and Espiritu

E
Ella38945131vefnAuthor
Participant
February 10, 2025

@Tarun Saini I didn't see either of those options when I added the image 

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