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Format incorrect on express when transferring from illustrator

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Hi, can someone help me. I've made a logo on illustrator but when I try to add it to express the font changes and it doesn't look the same. Any ideas?

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Tarun SainiCorrect answer

Community Manager

@Tarun Saini I didn't see either of those options when I added the image

Thank you for your response @Ella38945131vefn,

Can you please try importing the file from here as per the screenshot & use another Adobe font to check if that helps?

Regards,

Tarun

J

jerryw48492253

Known Participant

This is an issue still. If you drag and drop Illustrator art to express, it becomes a skinny sans serif font.

I'll look intto the work-around. But please support drag-and-drop.

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Tarun Saini

Community Manager

Hi @Ella38945131vefn,

Welcome to the community! We're sorry to hear about this. Since when have you been seeing this issue? Did you try with other AI files, if this is happening the same?

Which Adobe Font did you use? Which option did you select while importing the file as per the screenshot below-

We're here to help, just need some info.

Regards,

Tarun

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E

Ella38945131vefnAuthor

Participant

hello,

I tried it for the first time just the other day.
I was on adobe express and I pressed: your stuff > files > then pressed my illustrator image from the preview. It had the illustrator logo in the bottom left hand corner.
the fonts were Marydale and Espiritu

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E

Ella38945131vefnAuthor

Participant

@Tarun Saini I didn't see either of those options when I added the image

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