Thanks for the response and the screen recording; I tried replicating the workflow on an Android device, and it worked fine. Could you share which Android device you're working on, its OS and since when are you having trouble with this issue? Did you try working after restarting the device?

Please ensure your device and the Adobe Express app are updated to their latest version.

You may also try reinstalling the app if the issue persists.

Let us know how it goes.

We are here to help, just need some more info.

Regards,

Amitej

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P

Pierre-Jean25365901f1ufAuthor

Participant

S21ultra

latest version of android

latest version of the app

I restarted the phone

always the same problem

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Amitej S

Community Manager

Hi there,

Thanks for reaching out.

Could you share the workflow you followed? If possible, please share the screen recording with us as it works fine on my end. You may also try working on a different or incognito/private browser mode to check if that makes any difference.

We are here to help just need some info.

Regards,

Amitej

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P

Pierre-Jean25365901f1ufAuthor

Participant

https://youtube.com/shorts/wOb09C9kEkg?feature=share

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