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andrea_6855
andrea_6855
Participant
March 31, 2026
Question

Generate QR Feature Not Showing in Adobe Express

  • March 31, 2026
  • 2 replies
  • 11 views

Is anyone else NOT seeing the Generate QR code feature in Adobe Express? It used to be so easy to find, but this latest update is making it impossible to find. 

    2 replies

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    March 31, 2026

    Hi ​@andrea_6855 , This shouldn't be happening!

    Can you please share the platform details which you're using?

    We’d need the device make and model details, with the OS version and Express app version if on any mobile device. If you're on a desktop, you can share the browser details. 

    Also, share some screenshots of instances where Geenrate QR code usually shows up and is not coming up for you, like

    1. Quick actions under the plus ‘+’ icon in top right corner

     

    • On the global search

     

    You may want to give it a try in incognito/private browsing mode and still if the issue persists share a screenrecording of the workflow and we’ll investigate it for you. 

     

    Best!

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    March 31, 2026

    Hi ​@andrea_6855,

     

    Welcome to the Adobe Express community! We’re sorry to hear you’re having trouble finding the Generate QR code feature.

     

    To help us look into this further, could you please let us know which platform you’re using? Are you on desktop or mobile, and what is the device make and model?

     

    We’re here to help, just need some info.

     

    Regards,

    Tarun

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