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Participant
June 2, 2025
Answered

Genrex Music AI not showing on Adobe Express' Add-on search results. HELP!

  • June 2, 2025
  • 2 replies
  • 269 views

 

Correct answer erinferinferinf

Hi @macymace,

 

This isn't a mistake, but we haven't updated the helpx page about it yet. Here's what's going on:

 

Adobe periodically reviews all publicly available add-ons to ensure consistent quality and stability. Add-ons that are found to be non-functioning or with severe bugs may be temporarily or permanently removed from Adobe Express.

 

The current list of removed add-ons are:

 

  • GenreX Music AI
  • Night Vision
  • Pic2Movie
  • WeTransfer

 

Any questions related to user accounts, payments and subscriptions, or other concerns should be directed to the original developer of the add-on.

2 replies

erinferinferinf
Adobe Employee
erinferinferinfCorrect answer
Adobe Employee
June 3, 2025

Hi @macymace,

 

This isn't a mistake, but we haven't updated the helpx page about it yet. Here's what's going on:

 

Adobe periodically reviews all publicly available add-ons to ensure consistent quality and stability. Add-ons that are found to be non-functioning or with severe bugs may be temporarily or permanently removed from Adobe Express.

 

The current list of removed add-ons are:

 

  • GenreX Music AI
  • Night Vision
  • Pic2Movie
  • WeTransfer

 

Any questions related to user accounts, payments and subscriptions, or other concerns should be directed to the original developer of the add-on.

Community Manager
June 3, 2025

Hi @macymace,

 

Thanks for reaching out! If Genrex Music AI isn’t showing in Adobe Express Add-ons:

  • Make sure Adobe Express is up to date

  • Try a different browser or use incognito mode

  • Clear your browser cache

  • Check if it’s available in your region

If it still doesn’t appear, please provide your region, device (Web/iOS/Android), and Adobe account email so we can assist you further.


^MM