‘Getting everything ready’ in adobe express

Hey since today i also seem to be having the same issue. If i try to open files I get stuck at the „one moment please“ page.

Gerät: iPad Air 13" (M3)  
System: iPadOS 26.3  
Abo: Adobe Express Premium

Das Problem tritt bei allen Projekten auf, auch bei neu erstellten. Ich habe die App vollständig gelöscht und neu installiert, das iPad neu gestartet, Netzwerkeinstellungen zurückgesetzt und verschiedene System-Workarounds getestet. Der Fehler bleibt unverändert bestehen. Die Web-Version von Adobe Express im Browser funktioniert hingegen normal.

Bitte prüfen Sie, ob es sich um einen bekannten Kompatibilitäts- oder Rendering-Bug handelt, und leiten Sie die Anfrage ggf. an das technische Team weiter.

Vielen Dank für Ihre Hilfe.

Same problem here, trying to work in some projects but the screen keeps on ''preparing the page''.
I tried everything, deleted the app, reinstall, clear cache, but nothing seems to work.
Running it on ipad10

A fix for the iPad-specific issue in progress and we hope to deploy it soon. Thanks for your continued patience.

Abhi G

Yep having the same issue (was fine last night)

I’ll add to the mix – am experiencing the same for over 6 hours today. Had the same problem 2 days ago but it resolved after a few hours.

I’m having the same issue - it was fine yesterday

Hi ​@HazelT ​@Mans.Orth ​@Kiluridols 

Sorry to hear you are running into this issue.

Are you seeing this on an iPad (we are investigating an iPad-specific issue with similar symptoms). If not, could you let us know your device/OS details?

Thanks
Abhi G

Same here ! Very frustrating…Any advice ?

Same problem with me, the application opened fine but when I try to open any of my file or even create a new stuff it is appear “getting things ready for you” and no response