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Riccardo22379539bh5t
Participant
Dec 23, 2021 8:00 PM UTC
Answered

HELP ADOBE SPARKS CREATOR

Good evening, I hope you can help me. I have an Adobe Sparks project created with the email of a former colleague. This mail was deactivated, but she was the "owner" of the project. How can I publish it with the new changes without your email? Can I become the master of the project? Thanks so much for the support. Riccardo.

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Manmeet2016Correct answer
Community Manager
Dec 23, 2021 8:46 PM UTC

Hi Riccardo,

 

Thanks for reaching out. Unfortunately, there is no way to recover it from a deactivated account. No way unless that project was shared with you and you were able to duplicate and republish it. 

 

Thanks

Manmeet

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1 reply

Community Manager
Manmeet2016Community ManagerCorrect answer
Community Manager
Dec 23, 2021 8:46 PM UTC

Hi Riccardo,

 

Thanks for reaching out. Unfortunately, there is no way to recover it from a deactivated account. No way unless that project was shared with you and you were able to duplicate and republish it. 

 

Thanks

Manmeet

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