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C
Cardiny
Participant
January 25, 2023
Question

HELP!!! All my projects are GONE!!!

  • January 25, 2023
  • 1 reply
  • 315 views

I use Adobe Express. I've spent I don't know how many hours creating my templates and their sizes! Instagram post, Instagram Reels/Stories, YouTube. Mind you, I publish in 3 different languages, each language has its own color & logos. So each template had to be done thrice!. I log in today to use the posts templates, NOTHING! Everything is gone like the wind.

YES, I'M LOGGED INTO THE RIGHT ACCOUNT. So, where are my projects? 🤔 🤔

If I don't get them back, Im switching back to Canva and I'll pay the subscription there! Because this is beyond ridiculous!!!!! 

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1 reply

Myra Ferguson
Community Expert
Myra FergusonCommunity Expert
Community Expert
January 25, 2023

Try clearing your browser cache and then login in using a new "Incognito" (Chrome) or "Private" (Safari) window. Try signing out of Adobe Express and then signing back in.

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