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April 23, 2024
Question

Heres my review i guess

  • April 23, 2024
  • 6 replies
  • 2846 views

I left this review on the App Store and adobe spammed me with a link in the reply to this forum. So here you go adobe. My subscription is already slated to end with Canva starting the first. 


Update just updated some users to a new beta version of the app. The app is riddled with AI and it is harder than ever to edit images. As a long time customers and nearly a daily user of Express this has cut into my workflow in a big way. Running a small business, graphic design is a necessity and a budgeted item. I reached out to Adobe Support and they advised you can migrate back to the original app. However, this will be a required up date in May. Coincidentally he advised my subscription is up in May. If you don’t already use Canva, look into it. It has the same powerful editing engine but with tasteful AI integration (even though I don’t plan to use any of it). That’s what I am making the switch to when my subscription is up. Thanks for all the years Adobe. I just wished you remained as a company that supports artists as opposed to promoting machines that will kill organic art.

 

6 replies

Participant
June 19, 2025

i dont now but i want to becom meme 

Participant
June 19, 2025

 

Participant
June 19, 2025

luca is goat

Participant
March 14, 2025

I hate this software. Zero accountability from Adobe. I use it every day for work. It is god-awful, slow, and immensely frustrating to use every time. I can't say enough terrible things about it and how hard it is to use, even for someone who actually knows what they're doing on a computer. What is wrong w/ these developers and people who work for Adobe?

Surfertree
Participant
February 9, 2026

YES.  I have used Photoshop Elements for almost 20 years, and as of now I’m getting rid of it.  You are so right about “god-awful” slow.  25-30 seconds of lag after EVERY little crop or edit. BITE ME.

Participant
January 18, 2025

I wanted to cancel my subscription when I went to my account it said it didn't exist. When speaking to customer advisor it took ages to cancel the subscription as they couldn't understand what I wanted although it was a fairly simple thing "cancel subscription" they kept asking questions almost like I would give up and keep paying. When I kept asking they said I would but with a cancellation charge. I refuse to pay that as I can't see my account so once we asked for supervision he applied without cancellation charges.

Tarun Saini
Community Manager
Community Manager
January 27, 2025

Hi 

@megan_1934

,

I'd recommend reaching out to and working with our support directly as a next step. They can be reached here: https://adobe.ly/4hwK6rZ

 

Regards,

Tarun

Andy Lambert
Community Manager
Community Manager
April 24, 2024

I'm sorry to hear that @36931712 , but thank you for your feedback. We will continue to improve. From an AI perspective, Adobe allows users to generate commercially safe content, marked with content credentials and for contributors to be compensated. Personally, I feel that's a very artist-first way of looking at AI. 

Thanks!Andy
Participant
March 14, 2025

Boo. Your software is absolutely terrible, Andy, and makes me want to pull my hair out every day. This is coming from someone who literally wrote software code for a living. You all at Adobe should be ashamed of yourselves. Don't but this software ever. It's absolultey awful.