Participating Frequently

Question

Hinzufügen von Design-Elemente seit dem letzten Update teilweise nicht möglich

Forum|Forum|4 years ago
March 29, 2022
2 replies
404 views

Seit dem letzten Update kann zum Beispiel das Design Element "Pfeil" (eines davon) nicht mehr hinzugefügt werden.
Es wird eingefügt, verschwindet aber sofort wieder.

Problem or error

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Participant

I have the same problem when use small design elements. Use the app Adobe express for iPad. The operating system is iPadOS 15.4 on a iPad Pro 12.9 (2021) 5th Generation. The actually Adobe Version is 10.8.1

Adobe Employee

Hi Peter,

Sorry to hear about your difficulties. A few questions to better understand the issue.

What kind of device are you using?

What is the OS of the device?

Which update was it that caused the issue?

What troubleshooting have you tried so far?

Would it be possible to share a screen shot of the issue?

Please get back to us with more info and we'll see how we can help.

Best,

Dave

donpedro104Author

Participating Frequently

Ipad 6. Generation

IOS 15.4.1

Adobe CC Express 10.7.0 (7152)

Hinzufügen von Design ist nicht möglich.

IMG_2395-MOV.zip

Adobe Employee

Thank you for the details and video. These are very helpful. Please try uninstalling and reinstalling the app and let us know if the issue persists?