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Participant
September 10, 2026
Question

How do i get a refund? I didn't get instructions in how to use it

I would like a refund, i didn’t get instructions in how to use Adobe, it was just waste of time

    1 reply

    Rose DV
    Community Manager
    Community Manager
    September 10, 2026

    Hi ​@realistic_developer9f55, thanks for reaching out, and sorry it's been frustrating.

    Since a refund involves your subscription, our support team is who can actually process it - they'll look at your account directly and sort it out: https://helpx.adobe.com/contact.html?rghtup=autoOpen

    And only if you'd like to give it another go first: a lot of the "where do I even start" gap is covered by Adobe's free tutorials at https://www.adobe.com/learn - but no pressure at all, and it won't affect your refund either way if you decide Adobe Express isn't for you.

    Let me know what other questions come up!

    Rose

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