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Participant
March 29, 2025
Question

How to deactivate plan

  • March 29, 2025
  • 2 replies
  • 142 views

I tried 7 days free trial ...but I know this is not necessary in my work ,and how I deactivate this plan please help 

    2 replies

    kglad
    Community Expert
    Community Expert
    March 29, 2025

    make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



    and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



    if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

    jane-e
    Community Expert
    Community Expert
    March 29, 2025

    @yathi_7593 

     

    Use these steps to cancel your plan within the seven day free trial:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    I've moved your post from Using the Community to the Account Payment & Plan forum.

     

    Jane