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How to recover a lost file

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So I spent all day working on a class project, went to download it, now all of my work is gone. PLEASE tell me how to recover it! I thought Adobe auto saved?

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thejanebradburyCorrect answer

Community Expert

You're completely wrong. There is

I wasn't wrong at the time in 2023. Files from Adobe Express were immediately deleted. Now they are moved to https://assets.adobe.com/ in the Deleted section, where they sit for 30 days before being deleted permanently, giving us the chance to restore a file if wrongly deleted.

Juan | digitalvelez.com

Participant

In the trash can: Archivos | Adobe

https://www.adobe.com/files/deleted

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Juan | DigitalVelez

J

Jamie333076189g45

Participant

Adobe cloud storage, should you have that, is where Express files are sent when deleted. You have 30 days before they are permenantly removed. You can restore files from the trash bin.

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M

Mr29709939ikoi

Participant

Check the Recycle Bin (Windows) or Trash (Mac): If you've accidentally deleted a file, it might still be in the Recycle Bin (Windows) or Trash (Mac). You can restore it from there.
Look for Backup Copies: If you have a backup system in place, check your backup storage or service to restore the lost file.

Regards:

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thejanebradbury

Community Expert

There isn't a trash bin for Adobe Express. Unlike many other programs deleting a project is permanent, although we are asked "Are we sure?" before htting that Delete button.

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R

Revenge293065135j2b

Participating Frequently

You're completely wrong. There is

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M

Mr29709939ikoi

Participant

Check your recycle bin or trash: If you accidentally deleted the file, it may still be in your recycle bin or trash folder. Open the folder and check if the file is there. If it is, right-click on the file and select "Restore" to recover

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A3user

Inspiring

Hi! Where is the trash folder located in adobe express? I wanted to delete a post but the site froze and I accidentaly selected the wrong post and deleted that one, I am looking for a trash folder to restore that post.

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M

Marc-Antoine3289598052df

Participant

Any news on that? I had the same issue. Frozen adobe express, that selected and deleted the wrong file.

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thejanebradbury

Community Expert

Adobe Express does auto-save, even if you don't give the project a specific name. You don't specifically mention that you were using Adobe Express, but I assume you were as you have posted here? Was this on a mobile or desktop version? Did you at any time leave the project and return to it and it was still there?

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S

Seda29681684vrzjAuthor

Participant

I did use express on my macbook. I left it multiple times and came back to
it still being there.

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thejanebradbury

Community Expert

I assume it's still not been retrieved? Did you leave open the Express page or close it at all? How about new a new project; have you tested to see if a project autosaves now? I know that's no help with your class project that's lost - I'm not sure how that can be found if it hasn't been saved.

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