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sajudevassy
sajudevassy
Participant
May 25, 2026
Answered

Hyper links dont open when an invite is sent on Whatsapp

  • May 25, 2026
  • 2 replies
  • 39 views

I create an mailer an on which i add a box saying “Click here” and i add an hyperlink to the box with the Zoom meeting invite, i the save my mailer and send it via Whatsapp to the participants, in the assumption that when they click on the box which says “Click here”, it does not open the hyperlink, what i realized is that the pic goes as a PNG and hence becomes only a Pic and the links are disabled.

 

Is there a way / direction on how to open Zoom and join the meeting when the participants click on “Click here” to join the meeting. 

 

    Correct answer Rose DV

    Hi ​@sajudevassy 

    Thanks for the follow-up! Unfortunately, clickable hyperlinks in PNG or JPG files aren't something Adobe Express can do - it's a fundamental limitation of those image formats. PNG and JPG files are flat images with no interactive layer, so hyperlinks simply can't be embedded in them regardless of how they're created or shared.

     

    For your use case - sharing a meeting invite that people can click to join = the best options are:

    1. Share the Adobe Express project as a published webpage and send that link via WhatsApp. Recipients can open it in any browser and click the Zoom/Teams link directly.
    2. Download as PDF and share the PDF file rather than an image - PDFs do support clickable hyperlinks, though as ​@Amitej S noted, WhatsApp may strip them in preview. Recipients would need to open the PDF in a PDF reader (like Acrobat) to use the links.
    3. Simply include the Zoom/Teams link as plain text in your WhatsApp message alongside the image - WhatsApp will make the URL clickable automatically.

    Hope one of those works for your team!

     

    Rose

    2 replies

    sajudevassy
    sajudevassyAuthor
    Participant
    May 28, 2026

    Amitej

     

    Thanks for the Reply and the inputs.

    What i have observed is when the mailer is downloaded as a PNG / JPEG it captures the entire mailer (including the Hyperlink to a Teams meeting or a Zoom meeting) as a Pic and hence the Pic does not become “clickable” and therefore Teams or Zoom session doesn't open. 

     

    I would be glad to see if the PNG / JPG “download and share”, makes the hyperlink “Clickable” so team members can click on the link and join the respective Teams / Zoom Session.

     

    Thanks ! 

    Rose DV
    Community Manager
    Rose DVCommunity ManagerCorrect answer
    Community Manager
    May 29, 2026

    Hi ​@sajudevassy 

    Thanks for the follow-up! Unfortunately, clickable hyperlinks in PNG or JPG files aren't something Adobe Express can do - it's a fundamental limitation of those image formats. PNG and JPG files are flat images with no interactive layer, so hyperlinks simply can't be embedded in them regardless of how they're created or shared.

     

    For your use case - sharing a meeting invite that people can click to join = the best options are:

    1. Share the Adobe Express project as a published webpage and send that link via WhatsApp. Recipients can open it in any browser and click the Zoom/Teams link directly.
    2. Download as PDF and share the PDF file rather than an image - PDFs do support clickable hyperlinks, though as ​@Amitej S noted, WhatsApp may strip them in preview. Recipients would need to open the PDF in a PDF reader (like Acrobat) to use the links.
    3. Simply include the Zoom/Teams link as plain text in your WhatsApp message alongside the image - WhatsApp will make the URL clickable automatically.

    Hope one of those works for your team!

     

    Rose

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    May 25, 2026

    Hi ​@sajudevassy, Thanks for bringing this up!

     

    Sometimes, sharing documents with active hyperlinks on messaging platforms can strip the links to prevent spam and phishing attempts. This may depend on the messaging platform's discretion. 

    You may want to ask recipients to try opening the PDF in Acrobat Reader instead of previewing it in WhatsApp to see if that makes any difference. 

    You can also create a similar webpage project and share it as a published web page (Share → Publish), with hyperlinks; this would work reliably in all browsers.

     

    Let me know how it goes!

    Best
     

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