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sharp_rebel890e
Participant
Nov 10, 2026 9:33 AM UTC
Question

I am trying to find old Adobe Spark videos that were created in 2018. What are my steps for recovery?

I created a QR code for these old videos to use with my special Hidden Figures project. The code worked this summer to access the videos but it doesn't work now.

    1 reply

    Rose DV
    Community Manager
    Rose DVCommunity Manager
    Community Manager
    Nov 10, 2026 1:16 PM UTC

    Hi, I’m sorry the QR code for your Hidden Figures project has stopped reaching the videos!

    Videos created in older versions of Adobe Express, including Adobe Spark Video projects from before August 2023, are no longer available for editing. However, most published videos are expected to remain available at their original URLs.

    First, sign in using the same Adobe account and sign-in method you used in 2018, then check Your stuff. If the videos are missing and the QR code’s original URL no longer opens, please contact Adobe Support via chat (you should be able to ask to speak to an advisor after briefly describing your issue to the virtual assistant.) with your URL and your account details so the link can be investigated. If the content is recovered at a new URL, you will need to update or replace the QR code.

    Official details: Adobe Express Video files, Spark Video, and Spark Page iOS updates

    Rose

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